Refund Policy

Problem-item eligibility

We consider requests when merchandise is damaged, defective, not the item ordered, missing a part, or substantially unlike its description. Start the request within 30 calendar days beginning on the delivery date.

A changed preference, buyer choice, mistaken size or option, or another no-reason request does not qualify for a voluntary return. This rule does not displace rights that governing law makes non-waivable.

Evidence and contact

Contact ajeethranna@gmail.com with the order number, checkout email, a clear account of the issue, and photos or video of the product and parcel. Preserve packaging, accessories and relevant components during the assessment.

Instructions after review

Nothing should be returned before authorization. When approved, we provide the exact return destination, packing and shipping directions, label information, and applicable costs. Replacement or exchange options depend on the review and stock on hand.

Approved refund schedule

Within 10 calendar days after approval, we process and initiate the refund to the original payment method. Card networks, banks and other providers may require extra time before the credit appears.